BYU
Go to RouteY Brigham Young University
Banner Left FHSS Home Computing Services Home

The following items should be completed before taking your computer to be certified by FHSS Computing Support.

WINDOWS USERS:

  1. Run Microsoft Update and click on the Express button to install the High-Priority updates.

  2. Make sure Automatic Updates is turned on.

  3. Install and run a Full Scan with the BYU copy of Norton Antivirus 

  4. Install and run a Full Scan with the free version of Lavasoft’sAdAware 

  5. Uninstall any Peer-to-Peer (P2P) file sharing applications.

MAC USERS:
  1. Run Software Update (under the Apple menu) and install all available updates.

  2. Delete any Peer-to-Peer (P2P) file sharing applications.


If all of the above steps are completed prior to certification, the process should only take about 15 minutes. If these are not done and a computing support technician has to scan the computer, expect to leave your computer for approximately 2-3 hours.