Who do I call for computer help?

The College of Family, Home and Social Science (FHSS) has a computing support team to help all faculty, staff, and FHSS students with most of their computer problems, training needs, and general computing support. Below are the numbers you should call.

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DESKTOP SERVICES - hardware - software - Microsoft Outlook - printers - login issues - general computer questions

Who to Call: FHSS Desktop Services
Number to Call: Off Campus: 801-422-7415 (option 1) -- On Campus: 2-7415 (option 1)
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VIDEO TEAM - video conversion - video editing - filming - YouTube

Who to Call: FHSS Video Team
Number to Call: Off Campus: 801-422-7415 (option 3) -- On Campus: 2-7415 (option 3)
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WEB SERVICES - website development/maintenance - website assistance

Who to Call: FHSS Web Services
Number to Call: Off Campus: 801-422-7415 (option 4) -- On Campus: 2-7415 (option 4)
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TEACHING & LEARNING - Office 365 - Kumo - domains - Qualtrics - computer classroom scheduling - Learning Suite

Who to Call: FHSS Teaching & Learning
Number to Call: Off Campus: 801-422-7415 (option 5) -- On Campus: 2-7415 (option 5)
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SYSTEM ADMINISTRATION - network access (R: or S: drive) - remote applications - compute server

Who to Call: FHSS System Administration
Number to Call: Off Campus: 801-422-7415 (option 6) -- On Campus: 2-7415 (option 6)
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STATISTICAL SERVICES - statistical analysis help - statistical software support and research assistance

Who to Call: FHSS Research Support
Number to Call: Off Campus: 801-422-5114 -- On Campus: 2-5114
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LAB PRINTING - Pharos (swipe card printing)

Who to Call: BYU Print and Mail
Number to Call: Off Campus: 801-422-8255 -- On Campus: 2-8255
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UNIVERSITY ASSISTANCE - last resort for help (we will direct you to them if we can't help you)

Who to Call: BYU Office of Information Technology
Number to Call: Off Campus: 801-422-4000 -- On Campus: 2-4000